Help using our website

Accessibility

We want everyone, including people with disabilities, to be able to shop, read our stories and plan a visit. If something on this website gets in your way, please let us know.

Get help

Need assistance or want to report an accessibility issue? Send us a message. Tell us what you need help with.

Contact our team

Tell us what happened

A few details can help us understand the problem:

The address of the page you were using.
What you were trying to do and where you got stuck.
Your browser, device or assistive technology, if you would like to share that information.

Our website work

We use the Web Content Accessibility Guidelines (WCAG) to guide reviews of keyboard navigation, text contrast, image descriptions and form labels. Your feedback helps us find problems that these checks may miss.

For questions about visiting the Chocolate Lounge or Chocolate Factory, use our visit page or contact the team.